Posts Tagged ‘ recovery ’

UK Hotels warn of slow recovery

Wednesday, July 21st, 2010

UK hoteliers are steeling themselves for a slow economic recovery.

Choice Hotels Europe’s UK division has released a new survey which shows that 36 per cent of UK hotel owners claim the slow the pace of economic recovery could continue for some years.

Choice Hotels, which operates the Comfort, Quality and Clarion brands, questioned managers and owners on priorities for the immediate future and also what they deemed the biggest factor to losing business.

The biggest barrier in preventing the highly valued customer loyalty was found to be the attitude of staff, with 50 per cent of those surveyed sating they felt this was the largest contributor to any negative impact. 18 per cent of hotels have subsequently implemented a range of staff training and customer service initiatives designed at making the customer experience as best as possible. In particular, front of house and Reception staff, along with room cleaners, will need to improve performance to prevent a poor image of a property being reflected on the key arrival time.

31 per cent of respondents said the past six months were the most difficult ever faced, with the trading environment unlike anything seen in the past. The Choice ‘Hotelier Pulse-Check’ survey however did manage to find that around a third of those polled held hopes that the 12 months ahead would show signs of a turnaround in fortunes. The main priority for all hotels in this period is to step up marketing and advertising campaigns to attempt to attract new customers to their properties, with 18 per cent of hotels also investing in new or upgraded facilities.

Fashion industry buoyed by consumer confidence

Wednesday, July 7th, 2010

The slow pace of economic recovery has not appeared to have slowed down spending on fashion.

That is the verdict according to the latest just-style Apparel Industry in 2010 report, which found that fast and value fashion operators will be the most likely businesses to succeed in 2010, leading the way in profit forecasting.

The report  claimed that retailers who offer fashion collections at low prices are in the best position to take advantage of the current consumer climate in the UK, with organisations such as Primark set to  boom thanks to their strategy  of high volumes at low prices.

 The just-style survey also found that in the value fashion sector, where Primark is joined by the likes of New Look, the growth rate was at a high 59 per cent, while respondents also suggested that chains such as Mango and Zara, which are classified as fast fashion, could also expect to see growth of 56 per cent.

However, it was traditional favourite H&M that was seen as being the retailer who will see the greatest levels of growth in the remainder of 2010. 26.5 per cent of those polled said they expected H&M to top growth tables, while Zara was second with 20.6 per cent of the vote. In the five company query, Primark was third on 14.4 per cent, ahead of New Look on 7.5 per cent and Mango at 6.6 per cent.