Posts Tagged ‘ shops ’

Sainsburys leads IT spending

Tuesday, August 17th, 2010

Sainsbury’s has bucked the economic trend away from spending on new technology.

Investment in technology in the retail industry is set to be stagnant in the UK for the foreseeable future, as most high street stores and supermarket chains brace themselves for another economic downturn.

The austerity budget and impending VAT rise has seen widespread speculation that the industry could be confronted with a period of loss, leading to financial outlays for development of existing technology to be capped as most leading companies say that they have no IT overhauls planned. In some cases, computer systems are up to 20 years as old but are kept on as long as they do the job.

According to a report published last week by Martec International, a leading retail sector consultancy specialist, Tesco is the retailer that seems most content with its incumbent IT system. Their latest upgrade was in 2007 while the yearly spend on IT investment is £200 million. Rival Sainsbury’s spends around £220m per year on IT according to the Martec study, which also reported that UK’s leading supermarket chain is planning on updating its store, e-commerce and supply chain systems next year. The in-house system used by staff, installed first in 1995, will be upgraded the following year.

While Frances Riseley, practice manager at Martec, said that many retailers were hesitant to reveal their IT plans for fear of rivals being alerted to their developments, his group’s survey did establish that 19 per cent of the 142 British retailers polled said the reason for not revealing any details was that they were either being finalised or had not been considered.

UK high street stores investigating allegations of sweatshops in India

Monday, August 9th, 2010

Several of the leading British fashion retailers are launching inquiries into allegations of substandard working conditions in India.

The move comes at a time when the same high street stores, including Marks and Spencer, are embroiled in a wage dispute crisis in Bangladesh that has seen garment workers stage violent protests.

Marks and Spencer has been joined by other well-known stores Next and Gap in launching investigations into their Indian suppliers, after allegations have emerged that young children have been left unattended as parents work in factories on the outskirts of the capital Delhi. According to a report by the London Observer, the fashion houses are responding to claims that these factories have been using middlemen to hire workers for just 25p per hour for Next and Gap, and 26p per hour at for Marks and Spencer. Some workers have also alleged that they have been paid under half of the legal overtime rate.

The trio of retailers have each pledged to end the practice of reportedly excessive overtime which Indian labour laws states is a clear breach of the ethical trading initiative (ETI). The three have apparently advised the Observer that abuses in their supply chains would not be tolerated and that they are 100 per cent committed to ethical trading.

While Marks and Spencer has stated it has not as yet been presented with the appropriate evidence to support the allegations, Gap has advised that it had discovered irregularities with wage violations and ordered its supplier to pay the appropriate compensation to those affected immediately.